All the answers, in one place.

Your customers scan a QR code or hold their phone near an NFC card. The menu opens in their browser, with no app, in 12 languages.

You choose: you fill it in yourself from your admin area, or you send us your menu and we enter it (terms agreed before any commitment). Either way, we create your account and configure the modules you chose.

No, it is a separate module, billed on top: €15/month on its own, €10/month with MenuPulse or the prize wheel. It is not included in the complete offer at €100/month.

Technically, the card opens and works without a menu. Price: €15/month on its own, €10/month with MenuPulse or the prize wheel.

No. The card opens in the phone's browser.

The restaurant team, by scanning the customer's QR code or typing the code. The customer cannot add points.

Yes. From your restaurant account, dishes, prices, photos and availability can be changed whenever you wish, and your changes appear the next time the menu loads. Prefer to hand a change over to us? Routine changes to your menu are included in your subscription and done within 24 hours, at no extra cost.

No. Routine changes to your menu (adding, removing or changing dishes, prices, photos, availability) are included in your subscription at no extra cost. You can make them yourself or hand them to us: we do them within 24 hours. The initial entry of your menu keeps its own terms, agreed before any commitment. Custom development or a complex request is assessed separately: we state the timeline and terms before any work.

Yes. We help you learn to add, remove or change dishes and to manage your menu. The management area is available in French, English, German and Turkish; the customer-facing menu offers twelve languages.

No, the menu supports are bought per unit on top of the subscription: NFC card with QR code €10, A6 stand for tables €13, A5 stand for the wheel €15. The guest Wi-Fi connection QR code is a different QR code: we create its file free of charge.

Yes. Up to 10 dish videos are included in your MenuPulse subscription at no extra cost: one optional video per dish, 15 seconds at most (file of 50 MB at most). You add, replace or remove it yourself from the dish sheet in your restaurant account. Your customer starts the video whenever they wish; the photo stays available. Custom filming and editing are not included.

The menu opens in the browser with an Internet connection, through the customer's mobile data or the restaurant's Wi-Fi. If mobile coverage is poor, a guest Wi-Fi can make access easier.

Yes. Make it easier for your customers to connect: we create a QR code for your guest Wi-Fi free of charge. This connection QR code is separate from the one that opens the menu: each is scanned separately. It does not provide Internet itself: it lets people join your existing guest Wi-Fi. The free offer covers creating the QR code file; physical supports and their printing follow their own terms, set out with you before any commitment. We recommend a guest network separate from your till and management network.

Wi-Fi too weak in some areas, or need an Internet connection for your venue? On request and by quote, we look at a suitable solution: improving Wi-Fi coverage, an access point, a repeater where relevant, or help setting up an Internet connection. A repeater extends an existing coverage but does not create an Internet connection. Assessment, equipment, installation and any subscriptions are set out in the quote; no promise of coverage or speed before a study.

Customers order from the menu and the team follows orders at the till. Tables and booking are included. The option requires the digital menu.

No. Payment is made at the counter: there is no online payment.

The digital menu (€50/month) and the marketing wheel (€35/month) are each available on their own. The ordering option (+€30/month) is added to the menu: €80/month together. MenuPulse + Wheel costs €75/month, instead of €85 for the two items bought separately. The complete offer brings all three together for €100/month, against €115 separately.

No. Elyria Digital takes no percentage of your sales or orders and charges no fee per order. You pay the monthly subscription for the offer you choose, at the prices shown, and menu installation is free.

Amounts are reference prices in euros, excluding VAT (HT). Menu installation is free. VAT and term are agreed with you before any commitment. Physical items and other separate services, such as entering your menu for you, are agreed separately.

No. Google classes this as fake engagement: offering an incentive in exchange for a review is strictly prohibited.

Yes. Google says you can ask customers to click a link or scan a QR code to leave a review.

If you use the wheel, its steps are a setting. We discuss it with you at set-up, within Google's rules.

It is quoted, depending on the state of your profile.

No. Ranking depends on criteria Google decides.

We tell you the method suited to your situation; you remain the owner of the profile.

Prices depend on the requested materials: we quote.

Yes: a clean-up readable on a phone is possible before redoing everything.

We make visual templates in your colours; we do not run your communication for you.